Commerce · WhatsApp Business
WhatsApp Business on Shoppeez — App and Web
Run WhatsApp Live Chat, Chatbot, Message Templates and Campaigns from Shoppeez — plus optional AI Fast Bill that turns images, PDFs, text or voice into reviewable draft bills connected to the same ERP.
Business problems we solve
- Orders and dues buried in personal WhatsApp chats
- Customers ask for stock, prices and ledgers repeatedly
- No structured way to take orders or share product photos
- Campaigns and templates managed outside the ERP
How it works
- 1Connect WhatsApp Business on Shoppeez (app or web)
- 2Customers chat — chatbot shares products, stock with images, ledger and payment/receipt options
- 3Optional: AI Fast Bill drafts from media/text for staff review → convert to sale
- 4Send approved Message Templates and run WhatsApp Campaigns
Key capabilities
WhatsApp Live Chat (Shoppeez app & web inbox)
WhatsApp Chatbot — ledger, payment/receipt, take order, product details
WhatsApp Chatbot — real-time stock with product images
Chatbot flow builder with ERP function routing
AI Fast Bill from image / PDF / text / voice (opt-in, review before sale)
WhatsApp Message Templates
WhatsApp Campaigns (bulk / scheduled)
Agent handoff from bot to live chat
Transactional alerts tied to ERP events
Benefits
One WhatsApp stack for store and field teams
Self-serve ledger, stock and orders for customers
Faster draft bills from messy chat media — with human review
Campaigns and templates without leaving Shoppeez
FAQ
What can the WhatsApp chatbot do?
Customers can get their ledger, do payment and receipt entry, place orders, receive product details, and see real-time stock with images — all inside WhatsApp.
Is AI Fast Bill fully automatic billing?
No. It creates reviewable Fast Bill drafts from WhatsApp media or text. Staff confirm before converting to a sale. The feature is opt-in per store.
Is this available on app and web?
Yes. WhatsApp Live Chat, Chatbot, Message Templates and Campaigns are available in the Shoppeez app and on the web admin.