Platform · Service Management
Service Management for repair & workshop jobs
Run asset service jobs end-to-end — intake devices or vehicles, track workflow on a board, assign technicians, approve estimates, invoice parts & labour, and hand over with OTP verification. Profiles for mobile, laptop, bike workshop and home appliances.
Business problems we solve
- Repair status tracked in notebooks or WhatsApp
- Parts and labour billed separately from the job
- No clear board for received → repair → ready → delivered
How it works
- 1Intake customer asset (IMEI, serial, photos, accessories)
- 2Move jobs through profile workflow steps
- 3Create estimate → approve → reserve parts
- 4Invoice, collect payment, OTP delivery handover
Key capabilities
Service dashboard — timeline, Kanban board & list
Job sheets with problem catalog & checklists
Profiles: mobile, laptop, bike, home appliance
Estimates, advances, GST invoices & payments
Technician assignment & reports
Receiving slip, barcode & invoice print
OTP delivery verification
WhatsApp status auto-actions on key steps
Benefits
One place for every open repair job
Parts inventory tied to service billing
Faster handovers with verified delivery
FAQ
Is this the same as POS job cards?
POS has lightweight job cards and delivery chalans. Service Management is the full repair workflow: asset intake, board, estimates, technicians and OTP delivery — enabled per store.
Which businesses is it for?
Mobile/laptop repair, bike workshops, appliance service and similar asset-based service counters. Profiles ship with Mobile Repair, Laptop Repair, Bike Workshop and Home Appliance.